|
|
Comments from WoodLand Things' Customers
|
Comments from WoodLand Things Customers We would like to thank all of you who take the time out of your busy schedules to give us feedback. It helps us make necessary changes that keep our standards up to your expectations. We want our site to be fun and easy to use. Please share your opinions, your comments mean so much to us!!! ****************************************************************************
My fiance and I have received our antler champagne glasses!!! They
are fantastic! I can't believe that they all made it in one piece,
not a single chip or scratch, and they look even nicer than the
picture! They are going to be a fantastic complement to our
hunting/fishing themed wedding!!! Thank you soooo much for all of
your help! I'm sure we will be doing more business with you in the
future! Please let me know if you need any references, I'd be more
than happy to give an A++ reference / approval on all aspects from
quality to delivery!
Have a good week, I'll be sure to send pictures of the big day when
it finally arrives!
Sincerely,Nicole D
*************************************************************************** Just wanted to drop you a quick note to let you know we were very pleased with the prompt service and delivery of our "moose paddle".
We are building a house and my 14 year old
son wants a "lodge-looking" room -- so although we can't display the
paddle yet, we loved it when we opened the box to check it. He really
liked it - which is saying quite a bit for a 14 year old! We're hoping
to move in to our new home in August. As soon as we can start setting
up his room, we'll hang the moose paddle with the other "lodge"
decorations we've accumulated. Thanks again!
Christa A.
Lee's Summit, Missouri
****************************************************************************
The service I received
from WoodLand Things was wonderful. When I placed an order with you that
included two matching lamps, a WoodLand Things associate immediately
notified me that the lamp was being discontinued and that only one was
available. She correctly assumed that I was purchasing the lamps as a pair
and that I would want to be notified if I could not purchase two. She also
let me know that WoodLand Things would be adding new lamps to its inventory
that match other items on my order. She held my order for me, and when the
new lamps came in, she sent me pictures of them and called me to let me know
the lamps were available for purchase.
Shopping with WoodLand
Things was a great experience. I will be shopping with you again and
recommending you to my friends because of your reasonable prices, quality
products, great selection, and responsive customer service. Sincerely, Kathy
P
*****************************************************************************
Dear WoodLandThings,
I just received my order of placemats, and had to let you know how pleased I
am! They were exactly what I had hoped for, but didn't know if I'd get!
Thank you! They're perfect and will add so much to the decor! Lynda L- Iow
***************************************************************************** Hello Karen & Keith, *****************************************************************************
Dear Woodland Things,
I received my order and I'm so pleased! Thank you for the prompt
update and great customer service. I look forward to doing future
business! Katy G. Minnesota
*****************************************************************************
I have received my order ,everything is great. Thank you for getting my
order to me quickly. I will recommend your site to others. I am very
happy with the quality of the product. Thank you again.
Bill N Rantoul,IL
***************************************************************************** Thank-you, WoodLandThings for your prompt service. The *****************************************************************************
From: Debbie B., Tennessee
We received the candles extremely fast from date of placing the order.
If you have a free catalog that can be mailed we would greatly
appreciate being on your mailing list.
***************************************************************************** Hello - I just wanted to thank you for your excellent customer service and beautiful product! I searched high and low for a throw blanket like this before finding your site. Your communication was appreciated and I know the happy couple will love the blanket!! Thanks again! Melanie B.Washington That is what we love to hear, Melanie. Please pass on your enthusiasm to friends and family. Have a sunny day, Karen, your rep. ***************************************************************************
Hi, I love my
pinecone& chickadee welcome sign!!! Great fast service!!! I will
highly recommend you to all my friends. Jane P. C MONTANA
*************************************************************************** Dear Karen:
Dear globe trotter, So happy everything went smoothly. We look
forward to serving you as you decorate your lodge. We have a wide
range of products and prices to hopefully satisfy everyone's budget
needs. Take care, Gene. Karen, your rep.
***************************************************************************************** Hi Karen
Thanks for the prompt update on my order. I just received my
order this morning ! The mirror arrived in good shape. It is
exactly what I wanted ! Thanks again for your
immediate attention to my e-mail. Karen M
Hi Karen, glad
to hear it. The simple email you sent uplifts everyone. We're adding
it to our customer comments on the site. Thanks for your response.
Hope to serve you in the future. Warm regards, Karen, your rep.
***************************************************************************************** Hi: I took the time to do this because I think your company might actually be one of the extraordinary types of businesses that combines customer service, punctuality, and fair prices. This is not easy to find. I have a house in the mountains in Yosemite. I think it is fun to decorate it in a lodge theme, especially since I live on the coast! I have done research on the "net", looking for prices on the same object, and I have found you to be the most fair.
I don't know what led you guys to pursue this as your livelihood, but
you are very good at it. I would be very interested to hear it, though!
At this point in time, I have ordered approx. $200.00 from you in
merchandise and will continue to do so.
Thanks! Jules
Dear Jules, Your feedback brightened everyone's day! We've operated a daycare facility in the Adirondack Mts. for 17 years which WoodLand Things helps to support, so we are familiar with the needs of others. My husband & I and our two children, then 1 1/2 & 2 1/2 years old left Long Island to fulfill a lifelong dream of building our own log home in the WoodLands and the Adirondack Mts. I'd camped in the Adirondacks for 2 weeks each summer while growing up in the Bronx so it seemed the perfect fairytale come true place. We spent 2 years designing and drawing plans for our log cabin, then purchased logs, lumber and windows and went to work on the 25 WoodLand acres. It took over 2 years doing all the plumbing and electric work, carpentry and finishing work ourselves. It was an unbelievable adventure with 2 small children helping to pound nails and dowels. We established Lake George Daycare because we could not locate the type of facility we wanted for our boys. We wanted them to be in the woods to be able to hand feed birds and watch deer browse, to camp and backpack and enjoy the natural wilderness while learning the cognitive, social and self help skills that all preschoolers need. We couldn't find it, so we created it. Creative playground and 40' covered tricycle deck included. Now that our log home was built we wanted to decorate it with lodge and cabin decor at an affordable price. Again we could not find that situation, so we decided to create it. Customer service has always been a simple matter of treating others the way we wish to be treated. Can't go wrong with that philosophy. The products we sell are the products we use ourselves to decorate. We hope the people who, like us, love everything about nature and the wilderness will find and shop at WoodLand Things. ***************************************************************************************** I received the Miniature Adirondack chair today--It's great,
perfect for my
Boston Red Sox Wally doll.
Thank you for your prompt service. I will recommend you!
Doris W. ****************************************************************************************** The miniature chairs arrived safely and are just what I was
looking for.
Thank you for your prompt service!
June F ****************************************************************************************** I have just received my order from last week ..it was out of stock and went back into reproduction ..i was so pleased with my purchase I'm going to order it again for my daughter ...the quality is unsurpassed and the beauty is amazing ...as we are decorating a house in the "lodge" style ..you'll certainly be hearing from me again ..thank you again for such prompt service. debbie m. new york We're so happy to hear that Debbie. Word of mouth is so important for WoodLand Things. Although we're trying hard, we're not on the first page of Google YET. So when a customer finds us I hope they bookmark. We always send a business card with every order shipped. Hope you saved your card . Look forward to serving you in the future. Safe & Happy Holidays, Karen, your rep. *************************************************************************************************** Good morning, I just received my rustic
bear lamps and I just wanted to let you know I am VERY PLEASED with them. They
are beautiful, inexpensive and everything I wanted in a rustic lamp. I had
checked several websites that sell rustic lamps and Woodlandthings is the place
that won my heart. Wow! Thanks, Annette. Your comment seems so heartfelt. I Think That's what helps other customers feel confident in shopping with us. It's nice to hear what ones peers think rather than just the company telling customers its perspective. Please tell your friends about us. Happy Holidays, Karen *********************************************************************************************** I received my first order in record time and have since ordered again. Everything was packed carefully and arrived in perfect condition. I am really looking forward to receiving the canoe paddle...it looked great in the picture! Sincerely, Alice L Suwanee, Georgia Thanks for taking the time to comment, Alice. Honest opinions from regular customers are an important part of our success. It's not easy to purchase on line. We try to fulfill your expectations with the best pictures and as much descriptive information about the product as we can. And naturally we try to price as low as possible to make our merchandise accessible to all. Don't forget us at Holiday time. Warm regards, Karen, your WoodLand Things rep. ******************************************************************************************************************************************************* ALL I can say is WOW! I placed my order online on Friday and had my order by Monday. I was/am in awe at how fast the service was. I am in the Twilight Zone, aka Katrina Zone, in Louisiana and fully expected to have to wait for some time to get my placemats, what a pleasant surprise! Thank you! Cyndi K. Loranger, LA 3-31-06 You’re welcome Cyndi. Hope you pass on your enthusiasm about our site and service to friends, co-workers and family. Comments like yours are invaluable to our growing business. Hope you’ll visit us again. Have a wonderful Spring!!! Karen, your WoodLand Things rep. ***************************************************************************** I’m extremely satisfied with the service I received when placing my order. The flexibility of shipping options and the contentious care taken regarding the cost was greatly appreciated. Most companies wouldn’t take the time to check these costs and review them with you prior to shipping, but Karen did. The product I received was as shown on the web-site and is of good quality. I will gladly use Woodland Things in the future. Kevin B. California 2-22-06 We appreciate your glowing report, Kevin. The way we work our customer service is to simply switch places with the customer. The way we’d like to be treated is the way we treat our customers. So far it seems to work. Thanks for taking the time to give us feedback for the site and for shopping with us, Kevin. Warm regards, Karen, your customer representative. **************************************************************************** Karen and Keith, I first met you at the Warrensburg Garage Sale, bought a few Adirondack items and nice warm socks with Moose, Bear, etc. on them. From what I saw at the Garage Sale and what I have bought since then, all of your merchandise is very well made. I am a Real Estate Broker, live in Stony Creek, and when I sell a house, or property, I like to give my clients an adirondack gift. The variety of merchandise that you have makes it easy to find exactly the right gift and even ordering on-line I know I will not be disappointed. Another plus is that you fill your orders immediately. P.S. I love the socks and wear them all winter. I now have a total of about 16 pair. Barbara B Brookside Real Estate 3-07-06 Wow! Thanks Barbara. Many people do read comments from customers. We do when we purchase on-line. It is a very valuable tool as people cannot examine a product hands on. Honest comments from peers is a form of advertising and we greatly appreciate those of you who take the time for feedback. We hope to continue to serve you in the future. Warm regards, Karen, your customer representative ***************************************************************************************I
I received my lantern in great shape. I couldn't
believe how fast it shipped. It is exactly what I have been looking for and it
looks wonderful hanging next to our fireplace in the living room! Thank you so much, Connie L. ****************************************************************************I I ordered a picture frame for
Christmas, I thought maybe I'd waited too long. You guys at WoodLand
Things didn't wait around, you got it right out to me,
safe & sound, and in plenty of time for the Holidays! :)
Thanks!
Sarah C., MI Hi Karen, Hey Chrissy, Thanks for your nice words and gift giving ideas for future customers. We think it is important that people hear from their contemporaries and peers rather than just from WoodLand Things personnel. Thanks for taking the time to give us feedback. Happy Holidays to you and yours. Karen, your customer representative. **************************************************************************** Dear Karen, You're very welcome. It is hard to be far from loved ones at this time of year especially. Wrapped presents and a Christmas card with your personal message of love & good wishes is a simple thing for us to give. For loved ones far away it's nice to throw away the cardboard boxes and place wrapped gifts under the tree with the others. Happy Holidays to all your family, Karen, your customer representative. **************************************************************************** I found your website while browsing for a special pair of socks for my husband. He had bought a pair of Northwoods Bear socks in a store in the Adirondacks & unfortunately lost one of them while on a business trip. I was hoping to surprise him by replacing them as a Christmas gift. I'm always looking for websites that feature lodge decor & was thrilled to find your website. Not only did I find the socks that I was looking for but found another place to purchase items for my home! I want you to know I appreciate the promptness of your return phone call & the service I received when ordering . My purchase arrived in just a few days which added to my satisfaction with your store. I'm adding your website to my favorites. Looking forward to dealing with you in the future. Thanks again. Rosanne C. Mohawk NY We couldn't ask for more. Thanks for the nice words, Roseann. Hope you enjoy
the little gift we sent. Happy Holidays to all, Karen, your customer
representative. **************************************************************************** Good Morning!
My order arrived today and I'm thrilled! Everything was packed great and the pinecone candleholder goes so well with our newly decorated family room. I ordered the moose cut-out tea light for my daughter-in-law and now hate to "give" it away! I will be ordering more in the future from you and appreciate your prompt shipping. Count me as a satisfied customer! Becky Salina, KS We're so happy your pleased and thank you for the wonderful things you said. Hope you'll tell friends and family about us. Warm regards, Karen, your customer representative. **************************************************************************** “GREAT SERVICE" Thank you so much Bruce. You put a smile on all of our faces and warmth in our hearts. Warm regards, Karen, your customer representative. ************************************************************************** "Greetings", Your candor is greatly appreciated, Jennifer, and your
advise as well. Warm regards, Karen, your customer representative. Wow! Feels like we got a gold star. We just added tons
of Small & Large Wall Hanging Tapestries, Tapestry Furniture Throws, Pillows,
Place Mats & Tote Bags to our site. Hope you & your friend will check it out for
your own use or for gifts. Warm regards, Karen, your customer representative. "Thank you for prompt, even speedy, delivery of my
order. The tiny Adirondack Thanks for the pat on the back, Judith, everyone needs
them from time to time. Warm regards, Karen, your customer representative. Thanks Ellie, Hope you continue to find things you like at good prices. Warm regards, Karen, your customer representative. **************************************************************************** Sent: July 29, 2005
an example of why your input is important to WoodLand Things |